Gone are the days when lots of hardware was used in the thinking machine to make it updated to the technological advancements. When the software came into the picture, there was always a worry about the updating of the software in question so that they keep working properly.
The arrival of hosted PBX has made it possible for the user to be free of the complex hardware or the various updation of the software. It can be incorporated in your local or toll free numbers. It means that the same interface existing in your conventional phone systems can be used.
Similar to your traditional phones, the features of IP PBX include the attractive features like auto attendant, call forwarding, voicemail, fax, call conferencing, caller identity, music on hold and much more.
The first feature is quite interesting because it eradicates the need of additional staff to deal with the calls not attended by the person concerned. The required greetings are involved in the auto-mated message along with the instructions of the further extensions. The computer generated message asks you if you want to dial by name, extension, or some other person. Multiple calls can be handled by IP PBX and therefore everything is operated in the professional manner.
Truly, it will give a boost to the communication systems in the organisations. The office communication is quite different from the personal communication. In the former type, there are too many persons involved which calls for a criss-crossing over the network problems. Therefore, there is a need for a special kind of system which can handle the burden of so many persons for the communication.
Hosted PBX is the solution for that. There is no complexity involved in your part. Everything headache related to the communication problem is handed over to the other person. This is one major advantage of hosted PBX systems which makes it a big hit amongst other available as its competitors.
You can also transfer the important calls from your official number to the personal. This way you will not miss any important call which can also turn out to be a potential customer of your business. Potential customers don’t come with a knocking on the door. You need to be attentive all the time to make best of the opportunity given to you. On the other hand, unanswered calls can be forwarded to the voice mail box so that callers can leave the message and you can respond on that whenever you get the time.
You can also extend as many lines as you want. Therefore, Hosted PBX is surely a good investment making the profit margins go in your pockets.